DOMESTIC SHIPPING ONLY: We are pleased to offer USPS Priority Mail 1-3 day flat-rate shipping and UPS Ground Shipping (up to 50 lbs) for orders shipping to locations within the United States. Pending payment verification, please allow 5 -7 business days for order processing and 1 -5 business days for delivery . If expedited shipping is needed, please email us at firstname.lastname@example.org prior to placing your order for pricing. Please ensure that your mailing address is correct at checkout. We are unable to reroute shipments and, if an order is returned due to an invalid address, it will be processed as a return. Additionally, once an order has been successfully delivered to the confirmed shipping address, we cannot be held responsible for lost or stolen packages.
NOTE: We typically ship Monday through Friday (no weekends or holidays) during the warmer months of the year to prevent items from sitting in hot shipping trucks. Please be mindful to collect your delivery as soon as possible once your order has been delivered. We use natural soy wax that has a low melt point, meaning it can easy melt or sweat in the summer heat if left outside or in direct sunlight. Therefore shipping times may be affected if you are ordering during the warmer months.